Privacy Policy

Serenity Hair Studio LLC is dedicated to protecting your privacy and giving you a safe online experience. If you have any questions about our Privacy Policy, feel free to contact us through our website.

Last Updated August 14, 2022

Advertising Cookie and OPT-OUT
When you are accessing the internet through a web browser, we may use cookies from Facebook, Google (and other advertisers) to improve your online experience, including the display of more relevant ads. Anyone may opt-out of the Google cookie at any time by going to your Google Ad Settings. You may also opt-out of the Facebook cookie at any time by going to your Facebook Ad Settings.


Information We Collect and How We Use It
We may collect the following types of information:

• Information you provide – When you sign up with or make a purchase from Serenity Hair Studio LLC, we ask you for personal information. We may combine the information you submit with information from other Serenity Hair Studio LLC services or third parties in order to provide you with a better experience and to improve the quality of our services. This won’t occur without your consent unless necessary for site security. This data is retained for as long as you have an active account with Serenity Hair Studio LLC.
• Cookies – When you visit Serenity Hair Studio LLC, we send one or more cookies to your device. We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search. Serenity Hair Studio LLC also uses cookies in its advertising services to help advertisers and publishers serve and manage ads across the web and on Serenity Hair Studio LLC services.
• Log information – When you access the services of Serenity Hair Studio LLC via browser, application, or other clients, our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account. These logs are retained for a period of 26 months and are used for anti-fraud and website security purposes. After this time, these logs are automatically deleted.
• Traffic information – When you access the services of Serenity Hair Studio LLC via browser, application, or other, clients we record certain information using our traffic analysis tool, Google Analytics. This information is stored in an anonymized manner but does include data such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account. These logs are retained for a period of 26 months and are used for content and marketing planning purposes so that we can improve our content and services. After this time, these logs are automatically deleted.
• User communications – When you send an email or other communications to Serenity Hair Studio LLC, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services or products but never to send you communications that are not related to your purchases or that you haven’t opted into.

• Third Party Applications – Serenity Hair Studio LLC may make available third party applications, such as plugins, modules or extensions, through its services. The information collected by Serenity Hair Studio LLC when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application provider is governed by their privacy policies.
• Other sites – This Privacy Policy Serenity Hair Studio LLC’s services only. We do not exercise control over the sites displayed as search results, sites that include Serenity Hair Studio LLC applications, products or services, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

In addition to the above, we may use the information we collect to:
Provide, maintain, protect, and improve our services (including advertising services) and develop new services; and
Protect the rights or property of Serenity Hair Studio LLC or our users.

If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

Information Sharing
Serenity Hair Studio LLC only shares personal information with other companies or individuals outside of Serenity Hair Studio LLC in the following limited circumstances:

• We have your consent. We require opt-in consent for the sharing of any sensitive personal information.

• If we provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.


Information Security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to Serenity Hair Studio LLC employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.
Accessing And Updating Personal Information
When you use Serenity Hair Studio LLC services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes.

Changes To This Privacy Policy
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).